getting started
resources
online (Canvas)
contact us

Welcome to the CCS Student HelpDesk

This is the central repository for Information Technology related questions and topics for Community College of Spokane students. This means, all students at SCC, SFCC or SCC Remote sites taking credit classes. You will find information about getting started with your login, where computers are available on campus, and where to print.

Red Padlock


Community Colleges of Spokane SPAM attack

Shortly after 11:30 AM this morning (January 23, 2015), email began circulating inside and outside of CCS systems that was a form of malware. We were able to stop passing these messages by shortly after 12:30 PM. If you received any of this email, delete the message and do not open the .zip attachment. You can read more about this specific malware at Microsoft’s Malware Protection Center.


Office 365 logo


A CCS Student account provides access to Office 365

With your student account, you can use Office 365 anywhere to do your homework assignments, you have an mailbox with the same @bigfoot.spokane.eduaddress that you use to login to college computers, and you have cloud-based storage. For a more detailed description, follow this link to additional information.


bigfoot logo

Access files from home

Information Technology has multiple conflicting requests to try to balance.

  • With an increasingly mobile workforce, many people (students and employees) need access to their files from remote sites
  • We all have a need to assure that our files and data are secure – only available to those who should have access
  • In a fast-paced world, we all want access like this as easy as possible

In an effort to address these conflicting needs, the CCS IT Services department has developed a new, easier method to access your files from remote sites. The solution is called SSL VPN. You can access your files through a web browser, rather than needing to configure a VPN connection on whichever device you are working from.

Please, note: This access is separate from your Canvas access. If you pick up or turn in materials through Canvas, that has not changed.

Attention!

Please, note: This access is separate from your Canvas access. If you pick up or turn in materials through Canvas, that has not changed.

For instructions, follow this link.