Welcome to the CCS Student HelpDesk
This is the central repository for Information Technology related questions and
topics for Community College of Spokane students. This means, all students
at IEL, SCC, or SFCC taking credit classes. You will find information about
getting started with your logins, where computers are available on campus, and where
to print. This site is a conversion from a site for SFCC students and is still
under construction, so we request your patience and adaptability during this transition.
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Access files from home
Information Technology has multiple conflicting requests to try to balance.
- With an increasingly mobile workforce, many people (students and employees) need access to their files from remote sites
- We all have a need to assure that our files and data are secure – only available to those who should have access
- In a fast-paced world, we all want access like this as easy as possible
In an effort to address these conflicting needs, the CCS IT Services department has developed a new, easier method to access your files from remote sites. The solution is called SSL VPN. You can access your files through a web browser, rather than needing to configure a VPN connection on whichever device you are working from.
Please, note: This access is separate from your Angel access. If you pick up or turn in materials through Angel, that has not changed.
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Continuing changes to CCS Information Technology
Some have questioned the Notice that appears on your Desktop wallpaper when you log into college-owned computers. This InfoGuide should answer your questions in more depth.
The IT department continues to work on improving your experience with the computers and networks at Community Colleges of Spokane sites. All CCS students should now have a CCS-Links folder with shortcuts to network locations for all the classes and disciplines in which they are enrolled for Winter Quarter 2013. To learn more, follow this link.
Bigfoot e-mail and SkyDrive
With your student account, you get an e-mail address from Microsoft's Live@edu program with the e-mail domain of @bigfoot.spokane.edu. You also get cloud storage through their SkyDrive program.
It is, also, important to activate this mailbox before you attempt to purchase Microsoft software through our bookstores.
Follow this link to learn how to activate your Bigfoot e-mail